Ibom Air tenders public apology to passengers over flight delay on Friday

Ibom Airlines has apologised to all passengers for the delay they experienced on Friday, while the management tried to disembark a passenger who caused a scene.

The unidentified middle age man who tried to cause a scene  on the plane spoke against the inauguration of the President-elect, Bola Tinubu, on Friday and was taken off the plane.

The Group Manager, Marketing and Communication, Aniekan Essienette, in a press statement posted on their Twitter page on Saturday, addressed the unfortunate incident as inappropriate.

He said, “We wish to inform the public about an incident on our 6 pm flight from Abuja to Lagos on Friday, 31 March 2023.

“A passenger stood up and began addressing other passengers in a manner considered inappropriate and unruly, as he was making other passengers nervous.

“Our crew deemed his continuous unruly behaviour unsafe and called on airport security to help with the situation. Upon his refusal to stop or disembark peacefully, the security operatives were left with no choice but to forcefully disembark the passenger as a last option.

“We are aware that several videos and reports of this incident are circulating on social media and wish to provide the right perspective.

“Ibom Air wishes to assure our passengers that we maintain very high safety and service standards and will never compromise the safety and security of our passengers.

“We apologise to the affected passengers for the time it took to disembark this passenger, which caused an otherwise on-time departure to be delayed by an hour.”

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